"Since you've taken the reins as GM of the Window and Door department we've experienced a sharp and impressive lift in both the professionalism and efficiency of what has been an historically difficult department.
To add to this is it's been completed during the most challenging time our industry has experienced and I wanted to say thank you.
Bringing on staff such as Dave, has from our end, been a golden decision and you've also tightened up the existing staff's output and understanding that we're all on the same team.
Selling a premium product is hard enough right now but with your team and execution you should be proud to have been responsible for producing a product which is making it easier for us, your service is now commensurately premium."
“We have been buying the majority of our building supplies from Bretts for the past few years we have found them to be completive in pricing and their quoting system works really well with ours.
If we ever have any hiccups they are always resolved efficiently and effectively
Our rep makes sure that we are looked after and that our pricing is the best it can be!
Our rep also looks after our account by offering us innovative and new products as they become available - great customer service and a nice guy!”
“Asiv Construction Group have been clients of Bretts for the past few years, we have found the management is of the highest standard with amazing reps willing to fulfil your needs on demand.
They have a wide product range and a willingness to track down the items they don’t stock, this service has been very beneficial to my company
Time and time again Bretts beat thier competitors when tendering for our projects. The easy to use website is amazing for product research and pricing. Over all I would have no questions recommending Brett's as a suppler to my fellow builders”
“I have been dealing with Bretts Timber and hardware around 2015 and found their product range including tools extensive well priced and readily available
I'll continue dealing with Bretts not only for product, but for the individual service provided by their reps.
I cannot speak more highly of thier professionalism, communication, organisation, ensuring orders are delivered on schedule and most importantly the personal care making sure that I and I’m sure his other clients are happy.
Overall Bretts Timber and Hardware set the bar for materials, stock availability, customer service and price.”
“I’ve been dealing with Brett’s timber and hardware for several years and have built a successful partnership as they are always responsive, attentive and provide cost effective solutions and quick material delivery times.
My rep is always available and willing to go out of his way to ensure customer satisfaction and that is why all of the team at K A Building hold him with greatest regard.”
“Nator Constructions has been a customer of Bretts for over 15 years. We continue to use Bretts as our preferred supplier because their product range and competitive pricing is matched only by the quality of their products and their superior service.
Since our Bretts rep started looking after our account approximately two years ago, dealing with Bretts has become even easier! He is not only extremely knowledgeable but he also goes out of his way to ensure our service expectations are exceeded, each and every time.
Thank you to Bretts for providing innovative and quality products, competitive pricing and excellent customer service!”
“Bretts are our preferred building and hardware supplier, they are a Builder’s one stop shop for the supply of Aluminium Windows, Frames, Trusses, Cladding and heaps of other building products off the shelf. The range is outstanding with great support from our sales reps, who always gets us really competitive prices.”
“Brett’s Hardware have been an invaluable asset to our business for the last 5 years. The service provided is always with our best interests in mind and the staff are always happy to accommodate our needs wherever possible.
Brett’s were instrumental in the success of our recent project at the Howard Smith Wharves. The Bretts team were able to assist at the front end of the project with sourcing of select grade hardwood timbers to achieve both structural requirements and architectural requirements of the project. The work that was put in up-front meant that we were able to deliver the project on time, on budget and to the level of quality that was expected.
We look forward to our on-going relationship with Matt, Jodie and the rest of the Brett’s team.”
“Using Brett’s makes my job as a builder so much easier. Apart from quality product, Brett’s also offer reliability, prompt quoting and a professional team who always do their best to accomodate to our building timeline. We wouldn’t consider using anyone else.”
“When we were looking to build our home in Upper Brookfield, we found the ultimate professional one-stop-shop at Brett’s.
They were proactive with the design, take-off, costing and supply of all of the materials that we needed for an efficient and cost effective build. We were really satisfied with the quality of materials (frames, trusses, decking etc.) supplied and our liaison contact was always on the front foot with timely deliveries and follow up.
We highly recommend Brett’s to any professional or owner-builder for their outstanding service.”
“RM Housing Group has been purchasing a wide range of goods from Bretts for nearly three years now.
We have found Bretts to be a great one stop shop for us as we buy materials ranging from stick timber, pre-nail frames and trusses, hardware, windows and plumbing PC items.
We have always found Bretts to be a professional supplier that gives us great service. If we ever have issues they are solved in a prompt and courteous manner that result in very little impact to our business.
We would eagerly encourage any builder to utilise Bretts timber and hardware.
Being able to use Bretts on such a wide range of products and only dealing with the one trade representative really makes running our business so much simpler."
"I have been a very happy and loyal Bretts customer since the mid-1990’s. Bretts are a company that truly combines the benefits of being family owned with having a good supply network that allows them to provide a personal service at good prices.
I have always been extremely happy with the support given by all levels of staff, from the floor staff, trade counter, office sales, sales reps and management. The response to requests for supply and delivery is always prompt, and if there are ever difficulties in supplying materials as ordered, the Bretts team always makes an effort to get things right.
I am more than happy with the level of personal service that Bretts have provided over many years, and look forward to a continuing relationship in the years to come.
I have always particularly enjoyed the personal service provided by my Bretts reps over the years. Matt is no exception he is always a helpful voice on the phone, whether it be just for a catch up call to see if I need anything done, or dealing with the sometimes difficult requests that come his way. Matt is always on top of things, and I am very happy with the support he always provides."
"We have started working with Bretts Trade this year. We have found Bretts prices competitive and most importantly you can’t beat their customer service.
We can always rely on Bretts to get our materials to us promptly and accurately. The staff, especially Graeme, are friendly, informative and very helpful. He is reliable and prices quotations quickly making it feel like he is apart of our team.
We would highly recommend Bretts and have no hesitation in contacting Bretts for all our building supplies on our future projects."